Privacy Policy

Effective Date: 14/07/2025
Company Name: Irushh Courier Logistics
Website: www.irushh.com
At Irushh Courier Logistics, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our services, visit our website, or contact our customer support.

1. Information We Collect
We may collect the following types of information:
Personal Information: Name, contact number, email address, physical address, identification proof (if required for customs), and other delivery-related information.
Service Data: Pickup and delivery addresses, parcel content descriptions (as required by law), payment method (not stored), and transaction history.
Website Usage Data: IP address, browser type, pages visited, time spent, cookies, and device information.

2. How We Use Your Information
We use your data to:
Provide, operate, and improve our courier and logistics services.
Process and deliver your packages accurately and securely
Communicate with you regarding orders, support, and updates.
Respond to your inquiries and provide customer service.
Maintain records for legal and regulatory compliance.
Enhance your user experience on our website.

3. Data Sharing and Disclosure
We do not sell or rent your data to third parties. However, we may share your information with:
Logistics partners and delivery agents to fulfill your shipment
Government authorities, if required for legal, regulatory, or customs purposes
IT service providers and support staff for technical operations (under strict confidentiality agreements)
Payment gateways (we don't store card details)

4. Data Storage and Security
We implement appropriate technical and organizational measures to safeguard your data from unauthorized access, alteration, disclosure, or destruction. Your data is stored on secure servers with limited access.

5. Cookies and Tracking
Our website uses cookies and similar technologies to enhance your browsing experience, analyze traffic, and understand user behavior. You can control cookies through your browser settings.

6. Your Rights
You have the right to:
Access the personal data we hold about you.
Request correction or deletion of your data
Withdraw consent at any time.
Object to specific uses of your data
To exercise any of these rights, contact us at  info@irushh.com.

7. Children's Privacy
Our services are not intended for children under the age of 18. We do not knowingly collect personal data from children.

8. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact:
Irushh Courier PVT LTD
Email: info@irushh.com
Phone: +91 78924 22529
Address: Near HICAL COMPANY, Phase 2, Bengaluru